Top 10 Best Salon CRM Software in India (2026)
A complete comparison of the leading CRM platforms for Indian salons, covering pricing, GST billing, and WhatsApp features.
Running a successful salon in India today means more than great haircuts and facials. With competition growing in every city — from Mumbai and Delhi to Coimbatore and Indore — the right Salon CRM software can be the difference between a salon that thrives and one that loses clients to the shop down the street.
We spent weeks testing every major salon CRM available in India, verifying INR pricing directly from vendor sites and platforms like Techjockey and SoftwareSuggest. Here is our definitive guide to the 10 best salon CRM software in India for 2026.
| # | Software (Jump to / Visit) | Best For | Price (INR/mo) | GST Billing |
|---|---|---|---|---|
| 1 | Cleomitra | Visit Site | Best for WhatsApp marketing & affordable all-in-one CRM | ₹999 – ₹4,999 | ✓ |
| 2 | Invoay | Visit Site | Best for multi-branch salons with POS & billing | ₹1,199/user | ✓ |
| 3 | MioSalon | Visit Site | Best for small to mid-size salons needing simple CRM | ₹2,500 | ✓ |
| 4 | Zylu | Visit Site | Best for automation & modern cloud-based operations | ₹1,499 | ✓ |
| 5 | Dingg | Visit Site | Best for appointment booking & client management | ₹999 | ✓ |
| 6 | Zenoti | Visit Site | Best for enterprise salons & luxury chains | ₹8,000+ | ✓ |
| 7 | Salonist | Visit Site | Best for easy-to-use salon CRM for beginners | ₹2,400 | ✓ |
| 8 | Feelaxo | Visit Site | Best for small salons starting digital transformation | ₹1,200 | ✓ |
| 9 | EasySalon | Visit Site | Best for budget-friendly basic salon management | ₹1,499 | ✓ |
| 10 | Appointy | Visit Site | Best for online booking & scheduling-focused salons | ₹1,600 | ✗ |
Cleomitra
Cleomitra is the most complete AI-powered CRM platform for salons and spas in India in 2026. It unifies your WhatsApp, Instagram DMs, phone calls, and email into a single inbox — so your team never misses a client message. Built specifically for luxury hospitality, it handles scheduling, billing, and retention in one connected app.
- Official WhatsApp API Inbox
- Instagram DM Management
- GST-compliant Invoicing
- Staff & Inventory Tools
- AI Client Retention Alerts
- iOS & Android Apps
- True Omnichannel Inbox
- 30-day Free Trial (No Card)
- Unbeatable price/feature ratio
- Standard Meta message fees apply
- Advanced tools on top tier only
Invoay
Invoay is a powerhouse in the Indian market, used by over 7,000 salons. Its strength lies in robust offline billing capabilities mixed with a strong cloud CRM. It combines a powerful POS, full CRM, Official WhatsApp Business API, and franchise management all in one cloud platform.
- AI-powered client retention alerts
- Official WhatsApp Business API
- GST-ready POS (online + offline)
- Reserve with Google integration
- Multi-branch management
- Staff commissions & payroll
- Largest service network in India
- Works without internet for billing
- Per-user pricing gets expensive
- No native Instagram integration
MioSalon
MioSalon is one of the most feature-complete and affordable salon CRM solutions in India. With unlimited staff access at a flat monthly rate and a drag-and-drop calendar, it delivers enterprise-level features at SMB pricing.
- Drag-and-drop appointment calendar
- 360° client profiles & allergy notes
- SMS, Email & WhatsApp reminders
- Website booking widget (no redirects)
- Loyalty programs & memberships
- Staff commissions & attendance
- Excellent value — unlimited staff access
- Free marketplace, no commission
- No Instagram or omnichannel inbox
- Some reported bugs in WhatsApp integration
Zylu
Zylu is a fast-growing, AI-powered platform built for independent Indian salons. Its zero-commission marketplace sends new clients to your salon without referral fees, combined with WhatsApp API marketing.
- AI-powered CRM & segmentation
- Zero-commission marketplace
- WhatsApp API automation
- Digital menu for client display
- POS billing with UPI & card
- iOS & Android app
- Zero commission on marketplace leads
- Money-back guarantee
- One-time onboarding fee applies
- Payment gateway charges apply
Dingg
Dingg is a lightweight, modern salon CRM covering appointment management, client profiles, and GST billing. Its mobile-friendly interface makes it popular among solo stylists and nail studios.
- Simple appointment booking
- WhatsApp & SMS notifications
- GST-ready billing & invoicing
- Basic inventory management
- Staff scheduling & management
- UPI & digital payment support
- Very affordable at ₹999/month
- Easy setup for new owners
- No multi-branch support
- No Instagram or omnichannel features
Zenoti
Zenoti is a global enterprise platform trusted by premium chains in India. It offers deep AI-powered upselling, automated employee scheduling, and a fully branded mobile app.
- Branded mobile app for your salon
- AI-powered upselling
- Advanced multi-location analytics
- GST billing & UPI support
- Membership & package management
- Self check-in for clients
- World-class feature depth
- Branded client mobile app
- Expensive — not for small salons
- Complex to set up and learn
Salonist
Salonist is a comprehensive management platform offering appointment booking, billing, and inventory — all tightly integrated. Ideal for mid-sized salons needing deep reporting.
- Online appointment booking
- Multi-location management
- GST-compliant billing & POS
- Inventory & product management
- Client loyalty & membership
- Marketplace integration
- Very comprehensive feature set
- Strong analytics & reporting
- Higher tiers get expensive
- No omnichannel inbox
Feelaxo
Feelaxo focuses on simplifying daily operations without overwhelming complexity. Its clean interface works seamlessly across desktops and mobiles for easy staff adoption.
- Simple appointment scheduling
- Client profiles & visit history
- GST billing & invoicing
- WhatsApp & SMS reminders
- Staff management
- UPI & digital payments
- Extremely easy to use
- Perfect for first-time CRM users
- No multi-branch support
- Limited marketing automation
EasySalon
EasySalon is a popular option for owners who want digital management with a straightforward monthly subscription. A strong choice for tier-2 and tier-3 cities.
- Online booking with payments
- Bulk SMS & email marketing
- Membership & package management
- Reward points & referral codes
- GST billing & invoicing
- UPI payment support
- Comprehensive feature set for the price
- Great for smaller Indian cities
- No multi-branch support
- Limited analytics & reporting
Appointy
Appointy stands out for its polished online booking experience — clients can book from your website, Facebook, Instagram, and Google directly.
- Multi-channel online booking
- Google & Social integration
- Staff scheduling & management
- Client management & history
- Coupons & promotions
- App for staff & clients
- Best-in-class booking experience
- Strong social media integration
- No GST billing support
- No UPI payment integration
Final Verdict: Which CRM is for you?
For most Indian salons, Cleomitra offers the best value for money in 2026, particularly for those wanting to manage WhatsApp and Instagram leads professionally. If you are a large chain, Invoay or Zenoti provide the deep enterprise control you need. For solo studios, Dingg or EasySalon are great budget-friendly starters.
Frequently Asked Questions
Common questions about salon CRM software in India — answered.
Cleomitra is our #1 rated salon CRM in India for 2026. It offers AI-powered CRM with WhatsApp Business API, Instagram DM management, omnichannel inbox, appointment scheduling, GST billing, and a 30-day free trial — all starting at ₹999/month. Invoay is the most widely installed alternative with 7,000+ Indian salons using it.
Salon CRM pricing in India ranges from ₹799/month (EasySalon) for basic plans to ₹8,000+/month for enterprise solutions like Zenoti. Cleomitra starts at ₹999/month for a WhatsApp-only plan and ₹3,499/month for the full suite. All prices are subject to 18% GST.
Cleomitra, Invoay, Zylu, MioSalon, Dingg, and Salonist all support WhatsApp Business API. Cleomitra is the only platform that also natively manages Instagram DMs and phone calls alongside WhatsApp.
Yes, most leading Indian tools — including Cleomitra, Invoay, MioSalon, Zylu, and Dingg — offer GST-compliant billing. Appointy is the main exception as it does not support native GST invoicing.
Yes. Cleomitra, Invoay, MioSalon, Zylu, and Zenoti all support multi-location and multi-branch management. Smaller tools like Dingg and Feelaxo are typically designed for single-location setups.
Yes. Cleomitra offers a 30-day free trial with no credit card required. MioSalon also offers a free trial, and most other providers offer free demos.
Cleomitra's WhatsApp-only plan and Dingg both start at ₹999/month, with EasySalon at ₹1,499/month, making them very accessible for new salon owners.
A good salon CRM should include: GST-compliant billing, UPI payment support, WhatsApp Business API integration, appointment scheduling, client history, inventory tracking, staff management, and loyalty programs.